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Store Credits FAQ

What is the Store Credits Program?

To thank you all for your loyal support and to offer future incentives to you we wanted to give
something back.... introducing our new Store Credits Program.

Our Store Credits Program is as simple as it sounds. While shopping at Cigar Malaysia you will
earn Shopping Points for the money you spend.
Once earned, you'll be able to use those points to pay for more shopping from us!

The Reward Point Program began on Sunday 05 June 2017. All purchases made after that date will
earn points.

How does the Program work?

When an order is placed, the total amount of the order will be used to calculate the amount of points
earned. These points are added to your Shopping Points account as points.

You can then use these Points on whatever you want. You'll be able to pay for your order with your
points balance or at least use the Points to contribute to your order. You'll need to make your order
either in-store or using our WhatsApp ordering system.

Points and Values
Currently, for every RM100 spent at Cigar Malaysia you'll earn RM1 Store Credit.
For example:
Product Cost: RM100.00
Value of Points Earned: RM1.00

Please note, we reserve the right to make changes to the above rate at any time without prior notice.
The rate shown here will always be current.

Will I earn points for discounted products?
Yes. When calculating the amount of points earned, all items which have been discounted are